Last updated: 8 October 2026
These terms govern your use of Tian SMS, a product of Tian Afrik, Accra, Ghana. By creating an account you agree to them.
1. Service
We provide SMS, OTP and USSD messaging to Ghanaian mobile numbers (+233) via a web dashboard and API. Delivery depends on the mobile networks; we provide delivery reports but cannot guarantee a handset receives every message (e.g. phone off, out of coverage, full inbox).
2. Accounts and security
You are responsible for your login details and API keys and for all activity on your account. Tell us immediately if you suspect misuse. We recommend enabling two-factor authentication.
3. Acceptable use
You must not send spam, unsolicited marketing, fraudulent, misleading, defamatory, obscene or unlawful content, or impersonate others. You must comply with NCA guidelines and obtain consent from recipients. See our Acceptable Use Policy. We may suspend accounts that breach it without refund.
4. Pricing and payment
Prices are in Ghana cedis (GH₵) and shown before purchase. SMS bundles are valid for 30 days from the date of purchase; units not used within that period expire and are not carried over or refunded. Units are deducted per message part. Failed messages are refunded to your balance automatically. Prices may change with notice; units already purchased keep their rate until they expire.
5. Refunds
Untouched bundles are refundable within 7 days of purchase on request, less payment-processor fees. Expired units are not refundable. See the Refund Policy.
6. Availability
We target 99.9% platform availability but the service is provided “as is”. We are not liable for indirect or consequential loss. Our total liability is limited to the amount you paid us in the preceding three months.
7. Termination
You may close your account at any time. We may suspend or terminate for breach of these terms or legal requirements.
8. Law
These terms are governed by the laws of the Republic of Ghana and the courts of Accra.